You will be working within the Hella Corporate Center Romania which supports Hella companies worldwide.
Here you will be part of our global IT support team and you will act as an IT Specialist in 1st level support with the following responsibilities: - Receive calls from worldwide internal IT users and provide direct solutions for basic requests; - Analyze error descriptions in a direct dialogue with the users; - Document and categorize errors in the common Hella ticketing system.
In order to be successful in this position you should have: - General IT background and understanding; - Previous experience in customer support; - Analytic thinking, problem solving attitude; - Fluent English and good German language skills; - Very good communication skills.
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