German speaker and looking for a job? Explore our career opportunities!
• Providing IT support in client specific software to users;
• Solving various technical issues such as: VPN troubleshooting, configuring IPad and IPhone applications, MS Outlook troubleshooting;
• Logging remotely to client’s computer and help them solve software issues;
• Processing technical issues into the ticketing system;
• Troubleshooting hardware, software and network related issues;
• Escalating problems to the next level of support when necessary.
Your path to success requires:
• German - advanced level and English knowledge – at least medium level;
• Knowledge or experience in working with Windows and MS Office products;
• Ability to understand technical issues and to provide the proper solution for it;
• Previous successful customer service experience is considered an advantage;
• Strong written and oral communication skills;
• Able to communicate with the customers in a non-technical manner;
You will be awarded for your success with:
• Attractive salary package;
• Contract for unlimited period of time;
• Expanding your IT know-how in different specialized software and applications;
• Developing IT skills through troubleshooting various technical issues;
• IT and Soft skills trainings provided by our specialists;
• Opportunity to develop a career within a stable multinational environment –Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure or Application Developer Specialists etc.
• Friendly, fun and young team.