Collections Specialist with Spanish - GENPACT - SmartDreamers (Expirat)
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Collections Specialist with Spanish

bpo, Full time , Job expirat
București, București, România
Collections Specialist with Spanish

Scurta descriere a companiei
Genpact (NYSE: G) stands for “generating business impact.”
We are a global leader in digitally-powered business process management and services. We architect the Lean DigitalSM enterprise through our patented Smart Enterprise Processes (SEPSM) framework that reimagines our clients’ operating models end-to-end, including the middle and back offices. This creates Intelligent OperationsSM that we help design, transform, and run. The impact on our clients is a high return on transformation investments through growth, efficiency, and business agility. For two decades, first as a General Electric division and later as an independent company, we have been passionately serving our clients. Today, we generate impact for a few hundred strategic clients, including approximately one-fifth of the Fortune Global 500, and have grown to over 70,000 people in 25 countries, with key offices in New York City. The resulting business process and industry domain expertise and experience running complex operations are a unique heritage and focus that help us drive the best choices across technology, analytics, and organizational design.

University Degree (Economics preferable);
Advanced Spanish and Advanced English skills;
1 - 3 years of professional experience in Collections;
Problem Solving;
Customer Focus;

Collections of past due and current balances on customer account;
Dispute Resolution;
Account review;
Ad-hoc reporting;
Communication with internal departments;
Account reconciliation;
Cash Application advice;

Alte informatii
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