Analyst Order to Cash - Czech Speaker - British American Shared Services Europe - SmartDreamers (Expirat)
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Analyst Order to Cash - Czech Speaker

financial, Full time , Job expirat
București, București, România
British American Shared Services Europe
Analyst Order to Cash - Czech Speaker

Job purpose and key deliverables

 ·      The Order to Cash Senior Analyst will ensure the effective and timely delivery of tasks, according to the department’s objectives and Key Performance Indicators.
·       To provide first line support to BASSE customers regarding Order to Cash issues.
·       Assist in the identification of continuous improvements to the BASSE Order to Cash processes.
·       Provide assistance with the smooth migration of Order to Cash activities into BASSE for new customers.

·       Promote the standardization, automation and simplification of processes.  Develop approach and templates to enhance effectiveness of Financial Shared Service Centre service delivery towards world class.
·         Effective and timely delivery of Order to Cash services, including: order release and collection activities, issues investigation and resolution, contact customers for extra information etc.
·         Adherence to Order to Cash controls, to procedure manuals and process description manuals
·         Deliver Order to Cash processes according to the agreements with specific entities and in line with audit recommendations
·         Follow and use a robust knowledge management framework: ensure all procedure manuals are updated accordingly and any changes are cascaded to all team members
·         Ensure that all agreed controls are adhered to on time and in full
·      Immediately escalate to the line manager any breach in existing controls and highlight any possible risks caused by lack of controls

Essential requirements

•    Customer oriented
•    Drive a proactive and result-oriented problem solving approach.
•    Ability to communicate at all levels and apply high professional standards
•    Good analytical skills
•    Ability to meet deadlines and work well under pressure
•    English (spoken and written) business level as a minimum
•    Czech (spoken and written) business level as a minimum
•    IT packages computer knowledge - Microsoft Office
•    Support a team culture where reflective questions and critical thinking are encouraged.

 Desirable requirements

•    Experience in working with SAP for financial processes and systems would be preferable
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